What's BT ISP like these days
The same as it's always been ....
The answer is in the initials....
B****Y TERRIBLE.....
Amongst various reasons I could give, one is that I know a handful of people actively looking to leave them.
For a better ISP, I would suggest Zen. Top notch !
(No I don't have any reason to suggest Zen, not an employee or anything..... I've just had nothing but good experiences out of them.... plus they have a 100% UK based support operation staffed by people who do not read off scripts !)