I want to thank each of you for your replies and advice. I am approaching the end of my assignment with Honeywell, but will be involved in the project in the future, to a lesser degree.
John Farley, your words were especially true. I have spent a majority of my time here communicating with the engineers, trying to impart to them what is important to me and my mates, as operators.
They had so many questions about how the product would be deployed operationally -- questions that I took for granted, but which I quickly realized would not be obvious to someone without my background.
Also, VMOMMO, thanks for the link to BLUECOAT. It is a great sight, with many excellent links itself.
Cheers.
P.S. John Farley, I guess I owe you a beer.