Hi Distant Rumble
I heartily agree with you about getting frustrated at not being told the truth about delays.
However, on a light hearted note, the following exchange took place at Laker Airways:
Passenger (for 6th or 7th time) "Look - can you tell me EXACTLY what's wrong with the aircraft?"
Check In Agent (confidentially) " Okay, but I don't want everyone to hear. Come closer!"
Check In Agent whispers "Between you and me, the engineers think it's one of the BRT's!"
Passenger (knowingly) "Ahah! I thought it might be!"
2nd Check In Agent "What the hell's a BRT?"
Check In Agent " Oh that! BRT - Big Round Thing - you know, the Engine!!!"