PPRuNe Forums - View Single Post - EasyJet - 4
Thread: EasyJet - 4
View Single Post
Old 6th Nov 2009, 23:06
  #468 (permalink)  
davidjohnson6
 
Join Date: Sep 2008
Location: Blighty
Posts: 5,675
Likes: 0
Received 22 Likes on 17 Posts
Winning awards usually means a dinner in a hotel somewhere while wearing black tie.

If a CEO wants to win awards, they can run their business in a way that is award friendly (e.g. improve front-of-house customer service in the short term at the expense of other aspects of the company like long term investment). Alternatively where the winners are chosen by industry insiders rather than the public at large, just wine, dine and generally entertain the judges on a regular basis ! In essence, industry awards can often be "purchased".

A cupboard full of trinkets does not necessarily mean that a business is being run well overall. I'm not saying that EZY is not deserving of awards, but a good CEO should know what they are doing with their business and treat awards as nothing more than the odd nice letter in the post. Cynical rant over !
davidjohnson6 is offline