Last week at LHR T1 (Star Alliance premium end), after putting a bag on the conveyor for the bag scanner, I asked the lady marshalling the bins "Should I take my shoes off or keep them on?" and was told "shoes can stay on". I walk over to the walk-through detector and just before I pass through the guy the other size shouts and points "You, go back and take your shoes off". I said "But she [pointing] just said I should keep them on" and he says [litterally] "I don't care what she said, you need to take them off". After some huffing and blowing by me, and a comment "If you'd all make up your minds one way or another and coordinate it would make things much easier for everyone" the guy rather sarcasticly says "We don't do this for our pleasure you know". Blummin monkies at LHR T1 - and they wonder why we don't think much of them!
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