I know security have a hard job but it can be done with a smile.I go through Bordeaux a lot and the security staff are firm and thorough but also very freindly most of the time .
I was there last week and they insited a woman took her boots off which slighlty irritated her but one of the team made a big play about trying to pull the boot off her foot while sitting her on the search area desk-made her laugh and everyone being held uo a little thing but it does make it al abit more human