LHR Security
Classic one this morning.
My laptop bag was pulled for manual inspection after X-ray.
After being kept waiting for about 10 mins, the security person approached me with the bag and gave me a bit of lecture (not unkindly, but deffo a lecture) about the need to remove my laptop from my bag before putting it throught the scanner.
So I asked him, "do you mean this laptop?" lifting the notebook in my hand up to eye level.
"But you have removed it already", he says. "Yes", .
"But she said she saw a laptop on the screen."
I decided not to lecture him on the perils of pre-expectations and just smiled, which seemed the best response under the circumstances. Hopefully the embarrasment he obviously felt will have taught him a lesson about checking out the facts before lecturing.
On my way I went.
This is another piece of evidence I have seen at first hand that suggests these people are not on top of their game.