(Just passing through this thread, but I like your sense of elegance when it comes to plain hospitality.)
Thank you, sir.
We extend courtesy to those that deserve same, ATC/other flight crews/etc...included.
What goes around comes around...as they say.
And yes, again...we say goodbye personally to EVERY passenger disebarking.
These folks have paid the price for our services...they are entitled to
courtesy...in every respect.
IE: treat the customer well, they WILL come back.
Positively.
Airline
courtesy..., a lost art it seems.
NOT at our company, and I see to it that the folks are treated well.
HOT meals on every sector, just as one example.
These hot meals ain't bad, either.
In todays economic environment, the airline that SERVES...survives.
A simple concept to understand.