...and this gem I heard many moons ago about Rolls Royce :
A fellow from England was making a journey through Africa (north to south) in his newly purchased RR when it broke down. He contacted the agents and the very next day a couple of techs arrived and repaired it.
Upon his return home he went to the agent and complimented him on his service and the solving of the problem.
The agent replied : "What problem ? "