Loose,
you have a point there about "time to complain"! I'm (inadvertently) "retired", and find that I do use some of my time to complain more effectively. I'm even complainer-in-chief for one of my daughters.
What I don't understand, though, is the attitudes of some retailers and manufacturers. I don't know what the total hourly cost of the average responder to my complaints might be - $10 p/hour of the cheapies up to $100 p/hour for the VPs - if you can get hold of them.
If I spend a few hours on a complaint of mine, the effective marginal costs to me is low, but the cost to them must be quite high.............a lot more than if they just set out to fix the problem.
All the "Quality" and "Kaizen" training showing the real costs of poor quality seems to have been lost opposite quite a few suppliers!
As to your overall ability to muck up just about most mechanical and electrical things around you, you're not on your own with that ability.