Hey Callbell
Not fair. I have gold status on 2 so it does not mean I am that disloyal. However if the airlines post good fares and I plan in advance that should not be a reason to not pamper me once in a while.
Maybe it is an IT issue. Check in should show entire travel history of person on screen at a click and empower check in person to give upgrades.
Anyways will try tonight again with a nice smile. Hopefully get that sleeper for a change
