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Old 18th October 2009 | 22:08
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rickity
 
Joined: May 2002
Posts: 106
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From: Bracknell
USB problem

Had this little brain teaser which somebody may have a solution. A Dell computer running XP pro would not see a usb memory stick when plugged in. 1 point to note the Dell Optiplex 755 does not have any ps2 ports so the keyboard and mouse are USB as well. Anyway the usual trick is to delete all the USB ports and hubs etc out of device manager, reboot the system which will refind the USB ports and re install curing the problem 99% of the time. (can you see where this is going yet) of course in deleteing the USB bits, the port for the keyboard and mouse gets deleted which renders the articles useless and therefore you cant continue to delete all the USB entries as suggested in the microsoft help files. still leaving the USB hub entries + a bit more, which are the bits that probably need a restore. At least a reboot got the usb keyboard and mouse back. So how to identify the port thats being used by the memory stick? and any way to delete the usb ports when using a usb keyboard and mouse with no options for ps2? (yes it does have a serial RS232 type port but there must be an easier way) Did think about remote desktop but thats a whole lot more work and probably not on the network I was on at the time. so any ideas folks?

Cheers

Rick
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