Wrong info
ZFT - I'm afraid you have been misinformed. I have word from ppl in d office that there were no hard landings few days to the incident. Incident happened during pushback with 100+ pax onboard before the engine started. Pax disembarked thru d fwd door
Metro man - I think you haven't flown in this region for awhile! the runways nowadays r in much better shape than many years ago... with d exception of WBKK taxiways!
338C- Pax got down with their cabin bags