Having seen the reports re Mr O'Leary being 'irked' by the programme I was expecting something much more hard-hitting, as has been commented already it really was a lazy uninspired piece of journalism.
I would have been much more interested in the exploration of Ryanair's impact on the industry as apposed to the pax, which we know already. As the MD of MAG said "We refuse to prostitute ourselves to Ryanair, in order to trash the marketplace", which is of course quite right. They have been doing it for years, and that to me is a more interesting POV to explore, as apposed to "Pax turns up at airport and gets charged excess shocker!!!!".