It's a long-held trueism that HP's hardware is amongst the best in class....but unfortunately their accompanying software is amongst the *worst*. This is irrespective of product.
Absolutely.
And they waste so much of their effort - I don't want them to spend their development time on 3D photo-realistic hourglasses, there's a perfectly good hourglass built into the operating system for free, they should be spending their time on making their drivers
work properly.
None of which would matter ... except that their hardware
is the best, so you have to keep buying it and putting up with their crap software.