I hope that someone here will be able to help me rectify the problem that I am currently having with doing any form of printing from any web pages.
Operating System is MS XP Pro with SP3. (Last update KB950749 - May 2008)
Browser is MS IE7. (Last update KB950749 - Apr 2008)
(Automatic updates have been disabled to avoid problems as reported on here previously).
Until a week ago everything was functioning correctly. But then all of a sudden, as soon as a request to print any aspect of a web page, the normal print box is shown for selection of printer type, pages etc are displayed. However, when the print button is selected, nothing is printed and the web page along with IE7 is automatically exited. IE7 is automatically closed down. If a web page selects a particular item to be printed off, the same sequence occurs. However, if a ‘Print Preview’ is selected it correctly displays that but soon as ‘Print’ is selected the same aspects occur.
As I am able to print MS Word, MS Excel and PDF pages correctly and normally, I am assuming that there has not been any corruption of the printer drivers.
There has been nothing unusual within the last week to suggest any form of corruption. The computer has been used in the manner that it normally is. A full scan using Kaspersky IS2009 has been conducted – No problems reported.
Any help, experiences or suggestions would be appreciated. If possible, I would like to stick with Internet Explorer and not have to change to one of the other browsers.
VB