OK, conversion course over and here is the explanation.
The old software allowed you to choose a 'screen name' which could be different from your Username/Log-in name. Those of you who had a different screen name from your Usernmae/log-in name will have lost your screen name during the change over tot he new software. The new software doesn't allow different names. Your original Username/Log-in name is your Username here.
If you have gone ahead and re-registered your old screen name as a Username on here then there is nothing I can do except delete it and change your old Username/Log-in name to the Username you want on here. Clear as mud?
To put it as simply as possible, Your original Username/Log-in name should still be valid. If you can't remember your old Username/Log-in name then use the lost password facility because your email address that you used in your original registration is still in the system and your details will be sent to that address.
If you have an old Username/Log-in name that you don't use anymore or have forgotten your password and do not have access to the email address in the registration then please email us at
[email protected] with the Username and the email address used for the registration so that we can delete the profile and free it up for re-use.