PPRuNe Forums - View Single Post - Terminal 5
Thread: Terminal 5
View Single Post
Old 11th Oct 2009, 14:58
  #1 (permalink)  
richlear
 
Join Date: Oct 2004
Location: Aberdeen or Santa Barbara
Posts: 92
Likes: 0
Received 0 Likes on 0 Posts
Terminal 5

I fly a lot and have always made it a rule to avoid Heathrow whenever I can. However, yesterday I had my first experience of T5.

I arrived from CPH on BA813 and was heading out to Houston on BA197. I was very disappointed with the efficiency of the security and associated nonsense. It took nearly 1 hour to get from gate to gate, this is in the same terminal with the same airline! This is ridiculous. T5 is supposed to be the newest flagship terminal and it was a mess. The security team were having to hold groups on the ground floor and only letting them upstairs every now and again resulting in large queues for no apparent reason.

I talked to one of the security team and they agreed that it was poor but of course they are only doing their best.

Anyone else had similar experience?

It seems my policy of avoiding Heathrow is right......

Cheers

rich
richlear is offline