PPRuNe Forums - View Single Post - Falcon Express - all you need to know about it (threads merged)
Old 4th Oct 2009, 11:38
  #405 (permalink)  
Da Do Ron Ron
 
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Looks like it ight be getting slower

Danny2009: There's no expansion.... as a matter of fact, it's shrinking and at this stage business is slow...

Not 100% if Falcon covered Iraq for FedEx but :


Effective October 7, FedEx Express is suspending service to and from Iraq due to recent operational changes made by Rus Aviation (Rus). In August 2009, the Iraqi Civil Aviation Authority and Iraqi Airways granted Rus the exclusive right to control cargo airlift into and out of Iraq. Since that time, FedEx Express has had no choice but to use Rus and, as a result, the reliability of our service to Iraq has been substantially degraded.
FedEx has significant concerns about the way Rus conducts its business. Since it gained total control of cargo airlift in Iraq in early August, Rus has arbitrarily rationed cargo flights into and out of Iraq while at the same time more than doubling the cost of each flight. They frequently provide only a day’s notice on approval for airlift. This makes it quite challenging to give the optimal customer experience and truly deliver the Purple Promise. Accordingly, FedEx has decided to temporarily suspend service to Iraq until such time as we are able to work out a solution.
FedEx has made our concerns known to the Iraqi Government, and we hope for a quick resolution.
While we cannot predict what the competition will do, our reputation and commitment to our customers as well as our leadership within the industry often places us at the forefront of an issue. As we have stated, the current situation has made it impossible to deliver the service reliability at reasonable costs that our customers expect from FedEx.
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