cabin crew entry is controlled. the article says the airhostess was pushed against the door when the purser barged into the cockpit. now suppose cabin crew entry is controlled and she had gone in for a valid reason , there has to be a point where she would have had to come out. that is the point where the purser would have barged into the cockpit. and lets assume the airhostess is opening the door to come out and at that point the purser tries to barge into the cockpit (akin a hijacker) and he hit the door on the cabin crew
anyway times of india is known for spicing up stories....so lets take all of this with a pinch of salt...the real story may only be 20% of what is reported. but yes delhi people are pretty aggressive. the right mix and even when they talk it APPEARS as if they are fighting.