I don't think ASIO comes in to it at that level, to be honest. The fact that it comes up at all makes me think that the power is sufficient. and so it's back to drivers.
If you look in Device Manager, can you find the kit, and does it have an exclamation mark next to it? If it does, you can look there and see what it says e.g. no driver etc.
(To launch Device Manager, the easiest way I know is to right-click on "My Computer" then select "Manage". )