Mr Joyce said Qantas had worked hard to restore its reputation after damaging industrial action and two major inflight incidents last year.
Industrial action that was totally avoidable, but for the arrogance of our former CEO. Spending $150M to save $5M, just because he didn't want to give in to us.
Inflight incidents. Well I guess that's what happens when you cut back on local maintenance, outsource it and pay peanuts.
How long will management keep blaming the "Industrial Action" for their own incompetence? The excuse must surely be wearing very thin now.