PPRuNe Forums - View Single Post - Novel PA announcements as to why your flight was late departing
Old 20th Sep 2009, 10:41
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HandyAndy
 
Join Date: Jun 2001
Location: Cebu, Philippines
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ISM bursts into song

CX departure from Cebu, Philippines last Friday night, the aircraft suffered a brake malfunction and we returned to the apron. After a brief announcement from the FD to advise us of the issue, the ISM (I think it was the ISM) came on the PA and sang a ditty to the melody of the famous John Denver song - "We're not leaving on a jet plane, engineers please fix our brakes" (and so on). It must have relieved any tension that some pax might have been suffering due to the non-departure and it received a warm response and round of applause from all the passengers.

Sadly, after 3 hours (an a nice dinner on the aircraft!) the problem couldn't be solved and we deplaned. Well done CX Cebu (as usual) for the superb handling under difficult circumstances. Everyone was well looked after and dispatched to hotels until the morning when the spares arrived. They really showed how it should be done.
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