Well pompous it may be, but I think you mean appalling?
In any event, perhaps she should have sent a strongly worded letter of complaint to the airline. Failing that she could try the Daily Mail, although I think three month old events (that don't involve Princess Diana,) would be a stretch too far even for them.
I have had a look through the more popular passenger websites for Onur air flights into Manchester for June, and cannot find any complaining about flights all over the runway (they are supposed to cover a significant portion of it in the ordinary course of events,) or "gown men shaking in there boots." There was just the usual smattering of comments about seats not reclining, delays and multiple requests for another coke, etc. Anyway good luck with the quest.