FFG 02
Oops! You seem to have missed a bit from the original article, so there really is a sting in the tail:
Tiger responds:
In Tony Wilson’s case there was a procedural error as he should have been given a claim form on the day his pram went missing, not at a later date. Given in this instance it was a genuine error on our part, we have contacted Tony directly to apologise again and have offered to compensate him for his missing pram.
Jack
PS Heard a buzz that you were due to be scuttled this month - hope you're OK!