Spot on 'lost the picture' . Really is difficult to be lectured on cost savings when we continue to create management roles that are clearly pointless and overlapping. When will senior management see that we dont need to be micro-managed to the degree that they think. As soon as the stm role was announced most people questioned the necessity of it and what , if any cost benefit there could possibly be. Once again we were not listened to! That mistake has cost Nats millions and could have easily been avoided.