Three steps to heaven(from a NERC point of view)...
1. Get rid of the ORO and bring rostering back to the watches.
3. Use the money saved to redesign the windows on the radar displays so that we can actually read them without problem.
2. Offer the ORO jobs as extra staff to keep the canteen and sandwich bar open from/ until the same hours as West Drayton(that should please them!)
Doesn't take a genius to work that out... does that make NATS management a bunch of Einsteins or not? I can't quite work that one out!
Edited for stupidity