Can anyone in the know at easyJet provide me with an e-mail address for someone in the UK who is responsible for customer services?
My situation: all I wanted to do was inform the airline that I would not be flying on a particular flight. I couldn't cancel online (long story), so I sent an e-mail to that effect using the online templates. Very straightforward, right? Oh no, three replies later: total confusion on the part of an (Indian?) call centre assistant who just kept sending me template e-mail replies that bear no relation to my enquiry. Quite infuriating, as I am only trying to help you guys!
So, if anyone in the UK is responsible for customer queries, please do let me have their e-mail address.
Many thanks,
Nick