A few years ago when bmi was BM and they operated Diamond Service-one class cabin there were paxs who had paid high fares to those who had paid £69 return. All got the same. When the 2 class cabin was introducted the economy paxs felt they lost out and complained.
I flew Ryan Air in Nov 2000, and I paid 49p each way plus tax. The flight left on time and arrived on time. Service was basic, and on return poor. ie ran out of tea and coffee, cabin crews inexperience showed through. The aircraft was not clean, the tray table was dirty and mine came complete with childs artistic talents in wax crayon. The woman in front of me also had a dirty tray table, but sumed it up by saying to her friend "well what would you expect for 49p" and continued chatting to her friend.
Now. Replay the same situation onboard a BA, bmi, flight and I bet the cabin crew would have known about the dirty tray table and cleaned it.
[ 08 January 2002: Message edited by: euroboy ]</p>