The power of pprune !
AviatorVette , are you expected to fit it for him too

? You have done more than is required of you as a customer , you've pointed his nose in the right direction , now let him get on with fixing his plane ! He can start by calling the customer service number and getting advice on how to treat his customers first

! Then asking if it they can supply a backplate and front bulkhead . Do not part with any money yourself

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VK