FF2
I don't want to detract from your experience or excuse bad behaviour from groundstaff but wouldn't your complaint be better directed to easyJet?
It's kind of like complaining to Lakeside centre management because of a rude staff member in Argos. Ulitmately, they (the centre management) would care about a customer's experience within their facility but wont really be able to get involved in the specifics other than to point it out to Argos management.