Goudie, for future reference beware of such sites. OpenOffice is freely available from many sources, the canonical site being openoffice.org. I'm guessing the site you registered for does nothing other than take money from you, for providing a link to software that is freely available. No (or very few) legitimate sites require multi-year subscriptions to download random software. You may want to go back to the site and check the terms and conditions, to make sure your credit card won't be billed again in 3 years.