You are talking about the MD at EMA who came from ASDA and is never seen in the terminal or airside, and whom most of the staff have never met unlike her predecessors who were actually aviation people! The new MD at MAN I believe came from a car part company! So you can see there is a lot of aviation experience at the top of MAG. Even Geoff is a construction bod. EMA has been steadily ruined by MAG interference and politics, a shame really.