Frontcheck, you are absolutely right.
I suspect that some of the other posters have never been behind a check-in desk in their lives.
They should stick to flying the things where they can use as many acronyms as they like!!
"PNR"s, "Locators" etc, what a load of tosh. All I want to do is get you from A to B with the least possible hassle. It is much easier to ask you where you are flying to rather than plough through piles of paper to look for a reference number.
With regards to different airlines going to the same destination, one should surely know who one is flying with! Although, on second thoughts, that may be an assumption too far I suspect!!
