SSS, I didn't mean to give you the operator a bad feeling about getting the short cut,and certainly not trying to pick out a particular airline.
I was trying to get over to my fellow ATCOs that in order to shift the levels of traffic which we will be expected to then we must standardise our procedures and these little niceties of the system will have to be a thing of the past.
All ATCOs that I know take a great pride in the service which they provide but a sthings get busier then standardisation is the keyword.
