Came through T1 late last night (approx 1.15am) after a 7 hour delay, security clearance was a doddle and walked into the baggage claim to find the first of the luggage on the carousel, great I thought but spoke to soon approx half the cases where delivered then the belt stoppped and we waited over an hour for the rest.
After a pretty nasty conversation with a guy in the office who seemed like he couldnt care less we discovered that the handlers had been directed off our flight onto two new arrivals, they all got thier luggage and left. We where told this was to ensure the handlers hit their targets is this true?