I think our moderator has been very generous in allowing us to discuss this topic:
Why is it racist for a passenger to form an opinion of a pilots ability based upon a public announcement?
The people who pay our wages have "moments" to place their faith in us, is it unreasonable that they expect us to be understood? especially when it is part of our qualification regime!
I'm sorry but I feel that there is a more than a few God complexes being shown here, and that some of our number have forgotten that we are here to service the public, safely, not just ferry them around if we can be bothered...