Sometimes even when flight deck crew, CC, and dispatch are all working in (apparent) harmony, things still go sour....
http://www.nytimes.com/aponline/2009...ight.html?_r=1
I guess this is the right forum - it's news and it crosses several job titles. But given the first sentence in the story, maybe "Fragrant Harbor" would have been an appropriate forum, too.
8^)