Well I placed an order for a log book on the internet.
Two days later I was delighted when a package arrived. My delight dissipated quite rapidly though when I realised that they had sent the wrong log book!
I eventually got through to them on the telephone and spoke to a helpful sounding fellow who agreed to send me the RIGHT logbook and a postage paid envelope so that I could return the one sent in error.
One week on and no sign yet of the right logbook and they've not replied to my email!