The TCX327 from BRS popped a couple of tyres when landing at PMI this evening and was delayed a couple of hours as nobody was forthcoming with replacements. During that time the Captain took the time and trouble to come into the departure lounge twice to give an update to the waiting pax.
We cannot recall ever seeing this done before, at PMI at least. The Captain's actions were greatly appreciated by the pax and the Thomas Cook staff on duty tasked with looking after the pax during the delay.
Many thanks to the Captain and here's hoping that your arrival into BRS is more straightforward.