Reduce The Crew Complement By One and.....
Service standards will decline even further...if thats possible
The surplus of CC that the company now has will increase.
Now is a perfect opportunity to improve service on Qantas by increasing the crew complement and thereby absorbing the surplus that are currently sitting around on paid leave or reserve.
When the cycle begins to trend upwards dont expect the crew member to be replaced.
If you think staff are disengaged now then you aint seen nuthin
American style airline service here we come.
Lesley Grant Head of Cabin Services is convinced that Qantas offers the Best service in the sky.
She is either medicated or should be.
Liam Bartlett.....outstanding