I,m a regular pax on BA MAN-LGW and BA are very much my preferred airline for scheduled air travel I,ve found their product the most consistent.The check in experience at MAN is dramatically worse since subcontracted out...not good for BA.The whole travel experience through MAN airport is now so poor I will always take the alternative to air travel if offered by my employer.Other methods of travel are much less stressful and given the aiport experience offer a similar journey time even airport to airport over shortish distances.A sad state of affairs for the industry.VBR Stampe