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Old 15th August 2009 | 12:16
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Krystal n chips
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From: Where I always have been...firmly in the real world
Problem with OE and email "blockage"

I am currently experienceing a problem with OE and the receipt of emails, so I wonder if anybody can offer a simple solution please.

In essence, when I log to OE I get the "recieving mail" icon. Then I get the message "Pop3 server has not responded"......so, I check on BT / Yahoo and find there are three messages, two of which are large files and all from known sources.

Now, the problems started after an Avast anti-virus upgrade and I wonder if this is related at all ?.......I had similar problems with AVG which was one reason I binned it, but at least with AVG the issue self-rectified.

My question is though, given that all other programmes are satis, is there an easy way for me to "unblock" the OE email other than having to resort to contacting BT which I amloathe to do. Not a PC techie so simple terms would be appreciated please.
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