Originally Posted by capetonian
Now that it does do its job properly, why is everyone saying it's so marvellous just because it works as per specs? Do we write to customer services to say how wonderful it is that our flight got us from A to B without crashing, arrived on time, and the cabin crew were friendly and did their jobs very well?
Why not? Would it really be that painful? After all, we're quick enough to put pen to paper, or fingers to keyboard, when things go wrong. Or has praise become a dirty word now?
Jsl