tu_ki,
What else do you want her to do if she has no information ? To send you an email every hour stating the same "i have no info" ?
I'm sure when she's got all relevant info we need, she'll tell us.
Look tu_ki, I don't know how long you've been flying, but at a certain time in your career, you'll realize that our job is all about running and running.... and then waiting and waiting.
Now if you're that desperate, you should give her a call, you might, who knows, get to know more.
All the best and see you soon in JED.