But it does do it's job. That's what the thread is about. And seeing as you have never been through it, how can you say it doesn't do it's job? As stated a lot of openings have problems, not just terminals but that is in the past now. Surely how it operates day to day is more important than the initial problems it had last year? A couple weeks of problems compared to a year of operation that has had hardly any problems. Stop the battering.
Yeah BA got it wrong at the beginning which they deserved criticism for but long term they obviously got it right so why can't you bring yourself to praise them when they get something right or even just say nothing if you can't bring yourself to that?