Stephen.
Very eliquently put, your post just about sums up everything that the ATC and other operational staff at Norwich and other operators have been saying since the process began.
They've all been comletely ignored so if you, or in fact, everyone, were to write the same thing to the MD at Norwich, Elliot Summers and the Ops Director, Richard Pace, it would be interesting to see if you got the same response.
Good luck.
