Hey Tan,
..."not an airline pilot otherwise you'd know better".
..."what's the matter couldn't make the grade at AC so hanging out in Dubai".
Firstly, you obviously don't know my background and also don't appreciate that I have many good friends at Air Canada - my hope is that AC, in fact, will become profitable again, but most importantly, that the divided cultures that exist there and can't seem to let it go will eventually begin tugging in the same direction. I do think that you've misunderstood not only the topic but my comments as not 'AC bashing' but rather just the opposite - that the survivability of AC depends on free market dynamics being accepted as well as a change in the overall mentality of management and employee there - including the standard of customer service. Lastly, your intelligent rebuttal has me wonder if you are an airline pilot older than 25 yrs. and unfortunately it's your attitude that sadly, is part of the problem.