"If true, this is an abuse of power which is truly unbelievable." Why would this be 'unbelievable' - There is one like this in every industry. The only part I find doubtful is that he would want any kickback from the pilot since his bread is buttered by the airline, but yes, I have personally seen the phenomenon described here. On the other end, you have the FAA inspectors tasked with overseeing Southwest being pilloried and abused.. Check out this story
FAA whistle-blowers describe lapses in airline safety -- chicagotribune.com read the part about the skin panels...sound familiar?
http://www.pprune.org/rumours-news/3...-fuselage.html