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Old 2nd Aug 2009, 21:14
  #12 (permalink)  
cynicalint
 
Join Date: Sep 2006
Location: Grid ref confused
Age: 63
Posts: 840
Received 19 Likes on 11 Posts
you now have to fill in a form JPA600 before you put in a claim, signed by your 'line manager' and his boss. And its longer than the old F1771, so more paperwork before you can use the 'improved' admin system to get a reduced service! progress???
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